Refund Policy
At our company, we are committed to providing high-quality natural Ayurvedic wellness products that support balanced, healthy, and energetic daily living. Customer satisfaction is very important to us. If you are not fully satisfied with your purchase, please review our refund policy below.
Returns
We accept returns within 7 days of delivery. To be eligible for a return:
- The item must be unused, unopened, and in its original packaging.
- The product must be in the same condition that you received it.
- Proof of purchase or order confirmation is required.
Due to health and hygiene reasons, we cannot accept returns on opened or used products.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved:
- Your refund will be processed to your original payment method.
- The refund may take 5–10 business days to appear in your account depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the product and packaging
We will arrange a replacement or full refund after verification.
Non-Refundable Items
The following items cannot be refunded or returned:
- Opened or used wellness products
- Products damaged due to misuse
- Items purchased during clearance or special promotions (if specified)
Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
- Original shipping charges are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact our support team.
info@naturecureayurveda.com